jili616 Privacy Policy

1. Introduction

jili616 ("we", "us", "our") operates the online gaming platform at jili616.pro. This Privacy Policy explains how we collect, use, store, share, and protect the personal information of players who register, access, or use any part of the jili616 platform — whether through the website or the jili616 mobile app.

By creating a jili616 account or using our services, you acknowledge that you have read this policy and agree to the collection and use of your information as described here. This policy should be read alongside our Terms & Conditions and our Responsible Gaming policy.

If you have any questions about this policy or how your data is handled, our support team is available 24/7 via live chat on the platform or through the jili616 app.

2. Personal Data We Collect

We collect information from you directly when you register, use the platform, or contact support — as well as automatically through your use of the site and app. The categories of data we collect include:

3. How We Use Your Personal Data

We use the data we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is reasonably necessary to provide our services. The main purposes are:

• To create and manage your jili616 account and verify your identity before allowing withdrawals.
• To process PHP deposits and withdrawals via your chosen payment method (GCash, Maya, or bank transfer).
• To send OTP codes to your registered Philippine mobile number for security verification on new devices and withdrawal requests.
• To monitor account activity for fraud, money laundering, and other prohibited conduct as described in our Terms & Conditions.
• To apply responsible gaming tools — such as identifying patterns of play that may indicate risk — and to act on self-exclusion or limit requests.
• To send transactional and account-related communications (e.g., deposit confirmations, withdrawal updates, security alerts).
• To improve the platform, fix bugs, and personalise your gaming experience based on usage patterns.
• To comply with applicable Philippine legal and regulatory obligations where required.

We will not use your personal data to send unsolicited third-party marketing or share it with advertisers without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Contract performance: Processing is necessary to provide you with the jili616 platform and services under our Terms & Conditions.
• Legal obligation: We are required to conduct KYC verification and monitor transactions to comply with applicable Philippine laws.
• Legitimate interests: We process certain technical and usage data to secure the platform, prevent fraud, and improve our services.
• Consent: Where we send optional marketing communications or use non-essential cookies, we rely on your consent, which you can withdraw at any time.

5. Who We Share Your Data With

jili616 does not sell your personal data. We may share your information with a limited set of trusted third parties only where necessary to operate the platform:

• Payment processors: GCash, Maya, and Philippine bank partners process your PHP transactions. They receive only the data required to complete the payment.
• KYC and identity verification providers: Third-party services that assist in verifying government-issued Philippine IDs during the KYC process.
• Game content providers: Providers of slots, live casino, and other game titles may receive anonymised session data necessary to deliver the game experience.
• IT and platform infrastructure providers: Cloud hosting, security, and analytics providers that support the technical operation of jili616.pro and the mobile app.
• Regulatory and law enforcement authorities: Where we are legally required to disclose information in response to a lawful request under Philippine law.

All third-party service providers who handle your data on our behalf are required to process it securely and only for the purposes we specify.

6. Cookies & Tracking Technologies

jili616.pro uses cookies and similar tracking technologies to make the platform work correctly and to understand how it is being used. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These handle session management, login state, and security tokens. You cannot opt out of these while using the site.
• Performance cookies: Collect anonymised data about how pages are used so we can identify and fix issues. No personally identifiable information is stored.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable Philippine law. In practice, this means:

• Account data is retained for the lifetime of your active account plus a period thereafter as required for legal and audit purposes.
• KYC documents are retained for the period mandated by applicable anti-money laundering regulations.
• PHP transaction records are kept for the period required by Philippine financial regulations.
• Support communications and chat logs are retained for a reasonable period to assist with follow-up queries and quality assurance.

When your data is no longer required, we securely delete or anonymise it so it can no longer be linked back to you.

8. Your Data Rights

As a jili616 player based in the Philippines, you have rights over the personal data we hold about you. These include:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: You can ask us to correct inaccurate or incomplete data linked to your account.
• Right to deletion: You may request deletion of your personal data subject to legal retention requirements and any outstanding account obligations.
• Right to object: You can object to certain types of processing, particularly where we rely on legitimate interests as the legal basis.
• Right to withdraw consent: Where processing is based on your consent (such as optional marketing communications), you can withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, contact our support team via live chat on jili616.pro or through the jili616 app. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing a data request.

9. Data Security

jili616 takes the security of your personal data seriously. We implement technical and organisational measures appropriate to the nature of the data we process, including:

• SSL/TLS encryption on all data transmitted between your browser or app and our servers.
• OTP-based two-step authentication for new device logins and withdrawal requests.
• Restricted internal access to personal data — only staff with a legitimate need can access player records.
• Regular security assessments and monitoring to detect and respond to potential threats.
• Secure storage of KYC documents with access controls and audit logging.

While we work hard to protect your data, no system is completely immune to risk. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone. If you suspect your account has been accessed without your permission, contact support immediately via live chat.

10. Players Under 21

jili616 is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by an underage individual, the account will be immediately suspended and any personal data collected will be deleted after completing the necessary account closure process.

If you believe an underage person has registered on jili616, please notify our support team immediately.

11. Changes to This Policy

jili616 may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. When we make material changes that affect how we handle your data, we will make reasonable efforts to notify registered players through the platform, the jili616 app, or via your registered contact details.

Continued use of jili616 after an updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

12. Contact & Data Enquiries

For questions, concerns, or requests related to this Privacy Policy or the personal data jili616 holds about you, reach out to our support team any time:

• Live chat: Available 24/7 on jili616.pro and through the jili616 app.
• Email: [email protected]
• FAQ: Visit the FAQ page for answers to common privacy and account questions.

We aim to respond to all data-related enquiries within a reasonable timeframe. For requests that require identity verification, we may ask you to confirm your identity before we can proceed.